HOTEL EXCELSIOR | Airport hotel in Lisbon | From 240$/Night

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Key details

Hotel overview and key features

Rua Rodrigues Sampaio, 172, Lisbon, Portugal, 1150-282

Excelsior hotel is located 3 miles from Lisbon Portela Airport, making it a convenient hotel near airport. The 3-star property sits in the popular Baixa area, within a 5-minute walk of Liberty Avenue and Marquis of Pombal Square. Key attractions like Museu Calouste Gulbenkian and St George's Castle are 1 miles away, while Rossio Square is a 20-minute walk.

Comfortable Guestrooms

The 80 air-conditioned rooms feature refrigerators, LCD televisions, and private bathrooms with bathtubs or showers. Some units include balconies, desks, and mini bars, with housekeeping provided daily. Basic yet functional furnishings ensure comfort for all guests.

Dining & Drinks

A daily buffet breakfast is served in the dining room, while the restaurant offers typical Indian cuisine for lunch and dinner. Guests can also quench their thirst at the bar/lounge, which serves a selection of drinks.

Convenient Amenities

Free WiFi is available throughout the property, along with a television in the common area. The attentive reception staff can organize rental cars or city tours for exploring nearby attractions like Edward VII Park.

Business & Safety

Hotel Excelsior provides a business center, meeting room, and laundry service for guest convenience. Safety features include carbon monoxide detectors, fire extinguishers, and a security system.

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Choose your ideal room style

Choose from family rooms, suites, flexible cancellation & more

Double Room

Max:

2 persons

110 sq. feet

Bed options:

1 Double bed

Shower

Air conditioning

room details

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Quadruple Room

Max:

4 persons

185 sq. feet

Bed options:

4 Single beds

Shower

Air conditioning

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Twin Room

Max:

2 persons

110 sq. feet

Bed options:

2 Single beds

Shower

Air conditioning

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Prices and Availability

Check availability and prices for your travel dates right now!

Getting around

Transportation options available

City Centre

Lisbon3000 ft

Airports

Humberto Delgado (LIS) 3.8 mi

Aerodromo Municipal de Cascais (cat) 12.8 mi

Underground

Marques de Pombal700 ft

Facilities

Stay relaxed and refreshed just minutes from the airport

Wi-Fi

Parking

Luggage storage

24-hour services

24-hour reception

General

No smoking on site
Wi-Fi
No parking
24-hour reception
No pets allowed
Security
Luggage storage
Allergy-free rooms
Lift
Coffee shop
Smoke detectors
Fire extinguishers
Key card access

Services

Housekeeping
Laundry
Dry cleaning
Tours/Ticket assistance

Business

Business centre
Fax/Photocopying

Children

Cots
Children's buffet

Spa & Leisure

Leisure/ TV room

Room features

Air conditioning
Heating
Ironing facilities

Bathroom

Free toiletries

Media

Flat-screen TV
AM/FM alarm clock

Location info

Rua Rodrigues Sampaio, 172, Lisbon, Portugal, 1150-282

Map view

street view

Rua Rodrigues Sampaio, 172, Lisbon, Portugal, 1150-282

City landmarks

Castle

Castle of Sao Jorge

1.6 mi

Square

Praca do Comercio

1.3 mi

Square

Rossio Square

4900 ft

cnrs Rua de Santa Justa & Largo do Carmo

Santa Justa Lift

1.3 mi

Church

Miradouro da Senhora do Monte

1.2 mi

Museum

Calouste Gulbenkian Museum

4600 ft

Market

Time Out Market Lisboa

1.5 mi

Church

Lisbon Cathedral

1.3 mi

Park

Parc Eduardo VII

3100 ft

Church

Miradouro Sao Pedro de Alcantara

5000 ft

Museum

National Museum of Ancient Art

1.5 mi

Church

Church of Sao Roque

1.0 mi

Museum

Dr. Anastacio Goncalves House-Museum

2400 ft

Square

Graca Church and Convent

1.1 mi

LisbonPortugal

Bairro Alto

1.1 mi

Museum

Alfama

1.4 mi

Rua Augusta 2 Praça do Comércio

Arco do Triunfo

1.3 mi

Garden

Natural History Museum and Botanical Garden

3800 ft

Historic Site

Reservatorio da Patriarcal

3200 ft

Church

Igreja do Menino Deus

1.2 mi

Rua das Portas de Santo Antao

Casa do Alentejo

4000 ft

Event hall

Lisbon Coliseum

3800 ft

Garden

Miradouro do Torel

3500 ft

Park

Estufa Fria

2200 ft

Church

Convento de Sao Pedro de Alcantara

3600 ft

Museum

Arpad Szenes

2400 ft

Monastery

Church of Sao Vicente of Fora

1.3 mi

Museum

The National Museum of Contemporary Art

1.3 mi

Estacao de Metro do Marques de Pombal Praca Marques de Pombal

Estatua do Marques de Pombal

2400 ft

Nearby

Avenida da Liberdade

1600 ft

Restaurants

O Sinal

400 ft

Rua Camilo Castelo Branco 28 Marques de Pombal

Hotdog Lovers

800 ft

Avenida da Liberdade

Pasteleria Uniao

1100 ft

Rua do Conde de Redondo 94 96

Santos & Cerveira

600 ft

Rua Rodrigues Sampaio 112A

Sapore

1600 ft

Avenida Sidonio Pais 2-B

Pasta House Rato

1500 ft

Rua Duque de Palmela 30

Associacao Caboverdeana

1200 ft

Rua Duque de Palmela 2

Cantinho do Sol

1100 ft

Rua de Santa Marta 84

Guest scores and detailed hotel feedback

Past guest experiences and opinions

80%

enjoyed their visit and would return

Convenient Location

Functional Furniture

Mixed Service Attitude

Limited Dining Options

8.0/10

Great

Rooms

6.3

Location

7.5

Service

6.8

Dining

5.7

2.5/5 based on 469 reviews

#308 of 327 hotels in Lisbon based on Tripadvisor

Julie

United Kingdom, April 2024

6.4/10

The hotel offers a mix of positives and negatives in an overall satisfactory stay. The rooms were recently renovated and even had a balcony, with basic but comfortable amenities, albeit in need of updates. The location is very convenient, especially close to a metro station, while the service had some friendly interactions but also some passive and disinterested moments. The dining experience had its ups and downs, and the facilities provided a decent overall experience.

Rooms

7.0

The rooms were comfortable but basic, located at the rear of the hotel, smelt a bit like a toilet. In need of updates but had a balcony for a nice touch.

Service

5.0

Mixed service with moments of friendliness but also some passive and disinterested interactions. Could improve in responsiveness.

Location

8.0

Convenient location close to a metro station, making it easy to manage connections. Near the central area for quick access to attractions.

Dining

6.0

The dining experience fluctuated with some average offerings but also fresh Portuguese bread rolls and a variety of toppings. Room for enhancement in overall quality.

Facilities

6.0

Facilities were adequate with room for improvements, consider upgrading to provide a more pleasant stay.

Harry

United States, March 2024

6.6/10

The hotel's location is convenient, near public transportation hubs. Although the rooms are old and need updates, they are clean and comfortable. The service was lacking, with limited assistance offered. The dining options were not varied and did not meet expectations.

Rooms

7.0

The rooms are old and in need of a makeover, but they are very clean and comfortable. My room on the second floor facing the inner court was quiet.

Service

5.0

The service was disappointing. Staff members had difficulty communicating and were unwilling to assist in crucial situations.

Location

8.0

The hotel's close proximity to the metro station and easy access to transportation options make it a convenient choice.

Dining

5.0

The dining experience was subpar, lacking variety and not meeting the expected standard for a 3-star hotel.

Facilities

6.0

Facilities could be improved to enhance the overall guest experience.

Muriel

United Kingdom, January 2024

6.0/10

I wouldn't bother staying here despite its good location; it's too old and tired. The rooms had functional furniture and AC, which proved helpful when it got cold at night. However, what I paid for the room needed insistence with no other compensation or apology.

Rooms

5.0

The rooms had functional furniture and AC, which proved really helpful when it got cold at night. The room needed insistence on what I paid with no other compensation or apology.

Service

7.0

The staff hadn't responded to my emails regarding my booking, but were helpful once we arrived. Sandra, a lady from the front desk, was very warm and willing to help and provide useful information. However, the service was marred by a very rude female receptionist.

Location

6.0

The hotel is further out of town than we thought it would be but is accessible from the metro and bus stops nearby. It is close to the main avenue and the metro station.

Dining

5.0

The dining experience was very poor with only a few fruit jams, one kind of cheese, and meat for such a price. The food content was disappointing for the cost.

Facilities

5.0

The 'business center' offerings were limited to non-existent, but they did offer usual services like dry cleaning, housekeeping, laundry, and tours/ticket assistance.

William

United Kingdom, October 2023

6.2/10

The hotel's location is fantastic, just a short walk from the city center and many attractions. The rooms were clean, but the bathroom was in need of attention, which was disappointing. The service was friendly overall, though there were some language challenges. The dining options were average, but the breakfast was not exceptional. Despite the minor drawbacks, the hotel offers decent value for what I needed during my stay.

Rooms

5.0

The rooms were clean but needed a makeover. The bathroom was in poor condition with visible mold, which was a letdown.

Service

7.0

The service was friendly and professional, although there were some difficulties communicating in English at times.

Location

7.0

The hotel's location was convenient for walking to attractions and shopping, but it was more focused on business and lacked a lively atmosphere.

Dining

6.0

The dining experience was average, with standard continental options for breakfast.

Facilities

5.0

The hotel did not have all the expected facilities, such as a minibar despite being advertised. The business center offerings were limited, which was a downside.

Jill

United States, August 2023

6.8/10

The hotel had varied room sizes, with some being spacious while others were small for the price paid. The service was exceptionally friendly despite some language challenges. The location was convenient, close to the subway station, although more geared towards a business area. The dining experience offered standard continental options but lacked variety. Overall, it provided good value for the price paid.

Rooms

7.0

The rooms varied in size, from spacious to small for the price paid.

Service

8.0

The service was friendly, although there were some language challenges.

Location

7.0

The location was convenient, close to the subway station, but more business-oriented.

Dining

6.0

The dining experience offered standard continental options but lacked variety.

Facilities

6.0

Basic facilities were available on request.

Paul

United Kingdom, August 2023

7.4/10

The hotel's location is very convenient near the Metro station and the Marques Pombal square, making it a great choice. The rooms were comfortable but basic, with limited space due to the bed taking up most of the room. The service was exceptionally friendly and went above expectations. The dining options were sufficient but not the best value for money.

Rooms

7.0

The room was comfortable but basic, with limited space due to the bed taking most of the room.

Service

9.0

The service was beyond expectations and very friendly.

Location

8.0

The hotel's location is very convenient near the Metro station and Marques Pombal square.

Dining

6.0

The dining options were sufficient but not the best value for money.

Facilities

7.0

Basic facilities were efficient but not exceptional.

Harold

United States, August 2023

6.4/10

The hotel's location is convenient, close to a metro station and the city center; however, it's more suited for business guests than younger crowds. The service was friendly but could have been more responsive to pre-arrival emails. The dining options were basic but included fresh Portuguese bread rolls, which was a nice touch. The rooms were extremely small and could get noisy at times. The overall value for money was decent, considering the proximity to amenities.

Rooms

5.0

The rooms were so small that I couldn't even open the wardrobe as it was blocked by the bed.

Service

7.0

The service was friendly and helpful, although they could improve on email responsiveness.

Location

6.0

The hotel is very close to a metro station, making it convenient for commuting. However, it's more business-oriented and may not offer as much entertainment for younger guests.

Dining

6.0

The dining options were basic, but the fresh Portuguese bread rolls were a nice addition.

Facilities

The hotel offers dry cleaning, housekeeping, laundry services, and tours/ticket assistance.

Harry

United Kingdom, July 2023

6.6/10

My stay at the hotel was quite pleasant overall. The rooms, although basic, were comfortable and located at the rear of the hotel. The breakfast spread was decent, offering a varied continental selection from 7:00 am to 10:00 am. The service was a mix of noisy moments with polite interactions, like the staff member Sandra. The hotel's proximity to the city center and metro station was convenient for exploring.

Rooms

7.0

The room was comfortable but basic, with no great views from the rear location.

Service

6.0

The service was a mix of blasting noise and polite interactions with the staff, especially Sandra.

Location

7.0

The hotel's location is very good, close to subway, bus, and the Marques do Pombal hub, although the facilities need updating. It's convenient but not as shown in pictures.

Dining

7.0

The dining experience was satisfactory, offering an average selection to 3-star hotel standard in a comfortable restaurant.

Facilities

6.0

The facilities could use some updates but overall were functional for a pleasant stay.

Arthur

United Kingdom, June 2023

6.0/10

The hotel room was clean, but the bathroom had mold, and it was so small that we couldn't even open the door fully. The breakfast was disappointing. The staff was a mix of helpful and unhelpful, and the location was convenient but lacked nearby shops. The dining options were average, and the hotel lacked some basic facilities.

Rooms

5.0

The room was clean but very small.

Service

6.0

The staff had a mixed attitude, some were helpful, some were unhelpful.

Location

7.0

The location was convenient, but lacked nearby shops.

Dining

6.0

The breakfast was average and repetitive.

Facilities

5.0

Lacked basic facilities.

George

United Kingdom, May 2023

7.6/10

The hotel has a convenient location, near public transportation options, making it excellent for our group. The rooms, though small, turned out to be quite comfortable once we settled in. The dining experience offered fresh Portuguese bread rolls, a nice touch, but the variety was limited. Service was a mix; while some staff were friendly and helpful, others seemed disinterested and reluctant to assist with emergencies. The overall value for money was decent but could be improved with better service.

Rooms

8.0

The rooms were a bit small but comfortable once we got used to them. The furniture was functional, and the AC was helpful when it got cold at night.

Service

6.0

The staff had a mixed attitude, with some being very friendly and helpful while others were uninterested and uncooperative.

Location

9.0

The hotel's location is perfect, near public transportation options and convenient for business travelers.

Dining

5.0

The dining experience was poor with limited options for the price offered.

Facilities

7.0

The hotel offers dry cleaning, housekeeping, laundry services, and assistance with tours and tickets.

Convenient Location

Mixed Service Attitude

John

United States, May 2023

8.4/10

My stay at the hotel was fantastic! The rooms were clean, well presented, and very comfortable. The service by the staff members was very helpful and professional. The location is excellent, with the Metro station very close by and popular tourist attractions within a walkable distance. The dining experience was good, although it could have had more variety considering the price. Overall, a great value for money.

Rooms

9.0

The rooms were clean, well presented, and very comfortable.

Service

9.0

The staff members were very helpful and friendly.

Location

9.0

The location is excellent, very close to the Metro station and within a walkable distance to the city center.

Dining

7.0

The dining experience was good, but could have been more varied for the price.

Facilities

8.0

The facilities were very good with organic products.

John

United Kingdom, May 2023

6.4/10

The hotel had some issues with small and noisy rooms that were not adequately prepared for guests and in serious need of renovation. On a positive note, the staff was friendly and helpful, with efficient service despite late-night disturbances from noisy guests.

Rooms

5.0

The rooms were small, noisy, and urgently needed a makeover. We couldn't even fit our suitcases inside due to the cramped space and hitting furniture.

Service

7.0

The staff were efficient, courteous, and very helpful, despite disturbances at 1 a.m. from loud guests. They printed my flight boarding pass without any issues.

Location

8.0

The hotel is well-located for downtown access but might not be ideal for younger guests looking for lively nightlife options. Close to metro stations and transport facilities.

Dining

6.0

The dining options were basic with limited choices, but the service was attentive. Not the best breakfast experience compared to other hotels at a lower price.

Facilities

6.0

The hotel provides essential facilities like laundry, tours/ticket assistance, and housekeeping, despite needing improvement in room quality.